Transform the Management of Your Social Media and CX with Buzzmonitor

Social media and competitor monitoring, customer service, BI, and artificial intelligence all in one place to turn data into strategic insights.


Buzzmonitor is the first fully integrated platform with Artificial Intelligence, bringing more agility and intelligence to your digital strategy

One Platform. All Solutions

Real-time monitoring of your brand, competitors, and relevant topics


Real-time AI-generated insights for more assertive decisions


Customer support up to 3× faster with AI and productivity data


Suggested responses for agile and humanized interactions


More than 50 performance metrics for social media


Dynamic, unlimited dashboards with real-time updated data

Talk to One of Our Consultants on WhatsApp Now!

AI for Social Listening

AI watches your entire brand universe and turns data into insights!

Boost your social media monitoring with new, more complete social listening reports.


Buzzmonitor technology allows you to track any term on social media, revealing mention volume, audience sentiment, topic relationships, user interests, and much more — all in real time.

AI for Insight Generation

AI does the hard work and your brand gains productivity and data intelligence!

Imagine having access to qualitative analyses of crucial information about your posts and interactions with just one click?


With Buzzmonitor, AI Insights generates summarized analyses of your monitoring reports, saving time while delivering key insights quickly and easily.

AI for Customer Relationship

Increase customer satisfaction, improve reputation, and sell more!

Imagine reducing your company’s response time by up to 3×? AI already makes this possible!


Buzzmonitor is the first platform integrated with ChatGPT for customer service and also includes Smart Replies technology. Our AIs help improve analysts’ responses, suggest replies, speed up support, and reduce spelling errors.

Monitoring of Videos, Audio, and Images

Advanced monitoring to capture every detail about your brand.

Nothing escapes our AI — mentions of your brand, even in videos, audios, and images, are detected and analyzed in real time. In the era of audiovisual content, you don’t miss what’s being said about your brand.


Plus, receive automatic alerts about negative mentions in videos and audio, without having to watch everything. Stay ahead with strategic insights and immediate action!

Reports That Work for You

Intelligence and process optimization so you can focus on what matters!

With Buzzmonitor you can track all monitoring, customer service, and performance projects with dynamic and unlimited dashboards.


Create dashboards for crisis management, product launches, brand management, team productivity, and more — all updated in real time to optimize your time and help you make data-driven decisions.

Artificial Intelligence Changes Everything

Try It Free for 14 Days

Get multiple digital solutions in one platform — a leader in AI usage — to boost your results and help you sell more!

Social media monitoring and AI-generated analyses


Multichannel customer service optimized by AI


Brand and competitor performance reports


Process optimization and more productivity with AI


And much more…

Plans starting at:

1.590

R$

,00

/month

Empresas que já confiam na Buzzmonitor

1.000+

300+

clients

worldwide

enterprise clients

500+

agencies

10k

users